How Chubb protects producer's and customers information and policy data

Chubb incorporates five levels of powerful electronic security measures, using industry-standard encryption technology and additional proprietary measures, to help safeguard your financial and insurance related information. These are:

1. Data Encryption (40-bit). Encryption technology allows the secure exchange of information along the Internet. This is accomplished by encoding the information using a mathematical formula that scrambles the data. Only your browser and @chubb. can decipher the information which is otherwise unrecognizable text and therefore rendered unusable.
2. Personal User Identification Code. Your personal user identification and password must be entered every time you sign-in to @chubb. Remember, always keep your user identification and password confidential and never store it on your personal computer. @chubb. identification numbers are assigned to individuals that have been specifically granted access to our systems. Identification numbers are randomly generated at the time of initial set-up and individuals must assign a unique password upon their first use of the system.
3. Personalized Menu. Each personal identification number is assigned to specific applications within @chubb. family. Once your identification number and password has been authenticated by the system you will be presented with a menu of applications that you have been specifically granted access.
4. Access to Information. Each personal identification number is assigned specific key information that allows our applications to determine if you are authorized to access specific producer and/or policy level information. This safeguards that producers will only be able to see information for their specific agency and their clients. Clients will only be able to see information on their specific policies. At times certain third parties may request access to policyholder information. Access to these third parties is at the sole discretion of Chubb, our producers and/or the policyholder.
5. Automatic Time Out. When there is no activity for a designated amount of time, Chubb will politely expire your current @chubb. session and ask you to "Log On" again. Inactive session timeout helps protect you against unauthorized access.

How does Chubb use Cookies within the @chubb?

@chubb. requires pre-registration and is password-protected. All applications within @chubb. use non-persistent cookies (information stored in memory and never written to your physical computer) in order to identify yourself and your access rights. This information is used to access your account information and to enable us to deliver to you a better and more personalized service. Cookies are set when you "Log On" and are erased when you "Log Out", close your browser, or turn off your computer