Privacy Statement

Chubb’s Internet Privacy Policy

At Chubb, we respect the privacy of our customers and our web site visitors. We do use information you provide to better serve your insurance needs. We also recognize that this information belongs to you and that we must treat it accordingly. The following statement spells out our privacy policy in more detail. The policy applies to www.chubb.com and other sites on the World Wide Web owned and operated by The Chubb Corporation and its subsidiaries.

Our Use of Personal and Non-Personal Information

We collect two kinds of information about our on-line visitors, personal and non-personal information. Visitors are not required to register to access the public pages of Chubb’s sites. Non-personal information is collected to track the total number ofguests visiting Chubb sites and to guide our efforts to improve our sites. The non-personal information monitored includes: the browser type and operating system being used by our visitors; the areas of the sites visited; the date and time of access; the host or service-provider information, and the identification of the referring site. This information is used exclusively for our internal purposes and is not disclosed to any third parties.

Personal information that can identify a visitor, such as name, address or policy information, is collected only when voluntarily offered and solely for purposes that are clearly identified on our sites. Access to pages with content specific to agents, brokers or customers is password-protected and requires pre-registration. Personal information acquired through registration is kept confidential and will not be disclosed to third parties expect as may be required by law. Chubb does not seek personal information from children.

Our Use of Customer Information

Chubb’s policy is to limit access to customer information to those who need it to serve customers’ insurance needs. We do not disclose customer information to third parties other than our agents and brokers, except as necessary to conduct business, e.g., settling claims. We do not conduct direct on-line or telephone sales programs to our customers using information obtain from our websites without prior consent.

Our Use Of "Cookies"

Chubb may place an electronic "cookie" in the browser files of a guest's computer. Cookies are pieces of information that a web site transfers to an individual's computer hard drive for record-keeping purposes. Cookies themselves do not enable us to access any personal information about our visitors; however, they do allow Chubb to analyze guests' use of our sites. This analysis helps us better understand which areas of our sites are most useful and popular so we can plan improvements and updates accordingly. Chubb does not use cookies to retrieve information from a visitor's computer that was not originally sent in a cookie.

@chubb. requires pre-registration and is password-protected. All applications within @chubb. use non-persistent cookies (information stored in memory and never written to your physical computer) to identify yourself and your access rights. This information is used to access your account information and to enable us to deliver to you a better and more personalized service. Cookies are set when you "Log On" and are erased when you "Log Out", close your browser, or turn off your computer

By using this site, you signify your consent to Chubb's on-line privacy policy. If you do not agree to this policy, please do not use this site. We reserve the right, at our discretion, to update, change, modify, add, or remove portions of this policy from time to time. Any changes to this privacy policy will be promptly disclosed in this area.