@Chubb Contact Information
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If you prefer personalized service, please contact us via email or by phone:
United States
Personal lines agents call the Premier Solutions Team at 1-866-324-8222 and select option #1 or email premiersolutions@chubb.com. Available during normal business hours. Agents may also use the Contact Us feature in Agent Connection (you must be logged in to @chubb to access this feature).
Personal lines customers call the Customer Care Team at 1-866-324-8222 and select option #2 or email customercare@chubb.com.. Available during normal business hours.
Commercial and Accident & Health agents or customers call the eBusiness Help Desk at 1-877-747-5266 and select option #2 or email ebusinesshelp@chubb.com.. Analysts are available Monday thru Friday, 8:30 a.m. - 6:00 p.m. EST. After hours support is available for critical issues.
Commercial insureds call the eBusiness Help Desk at 1-877-747-5266 and select option #2 or email ebusinesshelp@chubb.com. Analysts are available Monday thru Friday, 8.30a.m. - 6.00p.m. EST. After hours support is available for critical issues.