We apologize if you are experiencing difficulties with @chubb. If you have questions regarding system requirements, please visit our FAQ page for details on hardware, browser and other system settings and requirements.

If you prefer personalized service, please contact us via email or by phone:

United States:

Personal lines agents call the Premier Solutions Team at 1-866-324-8222 and select option #1 or email premiersolutions@chubb.com. Available during normal business hours.
Personal lines customers call the Customer Care Team at 1-866-324-8222 and select option #2 or email customercare@chubb.com. Available during normal business hours.
Commercial lines agents or customers call the eBusiness Help Desk at 1-877-747-5266 and select option #2 or email ebusinesshelp@chubb.com. Available Monday thru Friday, 8:30 a.m. - 6:00 p.m. EST.
Accident & Health agents or customers call the eBusiness Help Desk at 1-877-747-5266 and select option #2 or email ebusinesshelp@chubb.com. Available Monday thru Friday, 8:30 a.m. - 6:00 p.m. EST.

Europe:

European brokers contact your local Chubb underwriter.
United Kingdom personal lines brokers call 0800 111 511.

Latin America:

Latin American brokers contact your local Chubb Office.
Corredores de América Latina entren en contacto con su oficina local de Chubb.
Corretores da América Latina contate o seu escritório local da Chubb.

Asia and Australia:

Asian and Australian brokers contact your local Chubb Office.

Canada:

Canadian brokers call the Canadian Help Desk at 1-800-268-9344 ext. 4357.
Courtiers Canadiens appeler le service d'assistance Canadienne au 1-800-268-9344 ext. 4357.

If you need assistance with non @chubb related business, please visit our Contact Us Site.